Frequently Asked Questions

We want every visit to feel relaxed and enjoyable. Below you’ll find answers to our most commonly asked questions about bookings, appointments and salon policies.

Booking & Appointments

Do I need to book in advance?
We recommend booking in advance, particularly for colour and weekend appointments, as these fill quickly.

Do you require a deposit?
Some services may require a deposit at the time of booking. This will be confirmed when you book your appointment.

Cancellation Policy

What is your cancellation policy?
We kindly ask for at least 72 hours’ notice if you need to cancel or reschedule your appointment. Cancellations made with less notice may incur a 50% missed appointment fee.

Late Arrivals

What happens if I’m running late?
If you are running late, please contact the salon as soon as possible. We will always do our best to accommodate you, however your appointment time may need to be adjusted.

Colour & Patch Testing

Do I need a patch test before colour services?
A patch test may be required at least 24–48 hours prior to your colour appointment. Please contact the salon to arrange this.

Offers & Promotions

Do you offer promotions and discounts?

At Seven Dials Hair, we believe in transparent, considered pricing all year round. Rather than inflating our prices only to offer constant discounts, we aim to keep our services fairly priced and accessible from the start.

From time to time, we introduce special offers and seasonal promotions, which will always be shared here.

Children

Can I bring my child to the salon?
We love welcoming families, however for everyone’s comfort and safety, children must be supervised at all times while in the salon.

Payment

What payment methods do you accept?
Payment is due at the time of service completion. We accept cash, credit and debit cards, as well as other electronic payment methods.